Frequently Asked Questions
💗 How do I use The Bronze Society tanning cream?
Apply a small amount evenly to clean, dry skin and blend thoroughly. Wash your hands after application and allow the product to develop according to the instructions provided with your cream.
☀️ Can I use The Bronze Society tanning cream on a sunbed or in natural sunlight?
Yes, our tanning creams can be used before tanning on a sunbed or when tanning outdoors in natural sunlight.
Please note: our tanning creams are not sunscreen and do not protect your skin from UV radiation. If you’re outdoors, always use an appropriate SPF and follow sun-safety guidance. Sunbeds also expose your skin to UV radiation and carry health risks.
🩷 Do I need to patch test?
Yes. We recommend patch testing before your first use. Apply a small amount to a discreet area of skin and wait to check for any irritation or reaction before using the product more widely.
If irritation occurs, discontinue use.
🧴 Can I use it on sensitive or irritated skin?
Do not apply the product to broken, irritated, damaged or freshly shaved skin. If you have particularly sensitive skin or are unsure whether the product is suitable for you, seek professional advice before use.
🍓 How often can I use it?
You can reapply as needed to maintain your desired glow. Always follow the specific instructions provided with your product.
☀️ Does the tanning cream contain SPF?
Our tanning creams are not sunscreen and should not be used as a replacement for SPF.
If you’re tanning outdoors, use an appropriate SPF and follow sun-safety guidance.
📦 How long does delivery take?
Orders are dispatched using the delivery option selected at checkout. Delivery times can vary depending on the delivery service selected and your location.
You’ll receive confirmation once your order has been dispatched.
💌 Will I receive an order confirmation?
Yes! You’ll receive an order confirmation by email once your order has been successfully placed.
Please check your junk or spam folder if you don’t receive it.
🎀 Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible.
Once an order has been processed or dispatched, we may not be able to make changes.
💕 Can I return my tanning cream?
For hygiene reasons, opened or used cosmetic products may not be eligible for return.
Please see our Returns & Refunds Policy for full details.
📮 What if my order arrives damaged?
Please contact us as soon as possible with your order number and clear photographs of the damaged product and packaging.
We’ll review the issue and help you with the next steps.
🛍️ What if I receive the wrong product?
Please contact us as soon as possible with your order number and photographs of the product you received.
We’ll look into this and help resolve the issue.
🩷 How should I store my tanning cream?
Keep your tanning cream in a cool, dry place away from direct sunlight and excessive heat.
Keep the product securely closed when not in use.
👀 What should I do if the product gets in my eyes?
Avoid contact with the eyes. If the product gets into your eyes, rinse thoroughly with clean water.
If irritation persists, seek medical advice.
🎀 How can I contact The Bronze Society?
If you have any questions that aren’t answered here, please contact us at thebronzesocietyx@gmail.com and we’ll be happy to help.